Practically any successful project expects a permanent support. Sometimes a small site needs some functional modifications, design changes, etc.
A large serious project demands a permanent monitoring (in restrained terms 24/7), search optimization, update, etc.
Whatever support your project needs – S.A.Info Technology is ready to offer You a necessary team to develop Your business.
Usually when the client project moves from one level to other (for example a scenario such as end-to-end product lifecycle engagement), we ensure the retention of key members of the development team to support the client. Outsourced maintenance & support will ensure services are delivered as per the agreed Service Level Agreement defined at the start of the project. Outsourcing will enable a client to keep their own resources for in-house initiatives, and our competitive cost will translate into lower maintenance costs bringing higher margins.
Our maintenance and support service extend to cover:
- User identified Bug fixing
- Minor changes and feature updates
- Product performance tuning
- User level installation support
- Product usage troubleshooting
- Product documentation and support during migration to new releases